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Terms and Conditions

Return and Replacement Policy:

  • Products purchased at homework living cannot be exchanged, canceled, or returned.
  • The dispatched items are not subjected to cancellation, exchange, or refunded unless a manufacturing defect.
  • Each item goes through a quality check before the shipment by our professionals upon delivery.
  • If the products seemed defective or damaged, it has to be reported to the delivery agent and further addressed to the customer care, providing proof that has to be attached and sent to online@homeworkliving.in
  • The purchaser placing the order should be aware of the dimensions of the products as a replacement of the item is not applicable if it does not fit the hallway or entrance.
  • The customer has to be present at the time of delivery to inspect the products.

 

Warranty:

Homework furniture provides 1 Year Warranty as Free of cost service and 10 Years paid service for the  following defects::

  1. Termites
  2. Beetles
  3. Checks and splits

The Exceptional cases are below:

⦁ Due to Moisture and Temperature variations. Fee-For-Service (FFS) under these circumstances

⦁ Furniture kept under direct sunlight or transported to locations with dry weather conditions is prone to develop cracks.

 

Support:

DOORSTEP SERVICE DELIVERY

The ordered products shall be delivered to customers as per the below conditions.

1. For Residences / Offices situated on Ground Floor, Products would be handed over to Doorstep.
2.For Multi-level buildings, Products would be placed in a secure lobby area after informing the Security desk.
3.Arrangement of manpower to carry the furniture inside any space would be at customer’s sole responsibility.
4.Homework furniture or our logistics partner would not be responsible if the furniture you ordered does not fit into your home.